Frequently Asked Question
How do I customize my product?
After placing your order, please send your photo and required text on WhatsApp at 9560726452 along with your Order ID. Our team will review the details and proceed with customization accordingly.
When should I send my photo and text?
You should send your photo and text immediately after placing the order to avoid any delay. We begin processing only after receiving your customization details on WhatsApp.
What kind of photo should I send?
Please send a clear, high-resolution image for the best print quality. Blurry or low-quality images may affect the final result.
What products do you offer?
Bhvya Creations offers personalized photo mugs, magic color-changing mugs, LED photo frames, customized teddy bears, and other creative gift items for special occasions.
Display FAQ accordions
Orders are usually processed within 1–2 business days after we receive your customization details. Delivery time depends on your location.
We accept secure online payments including Debit Card, Credit Card, UPI, Net Banking, and other trusted payment options available at checkout.
No, Cash on Delivery (COD) is not available. All orders must be prepaid through our secure online payment system.
Since our products are personalized, cancellations or returns are not accepted once the customization process has started. If there is any defect or damage, please contact us within 24 hours of delivery.
If your product arrives damaged, please share clear photos and your Order ID on WhatsApp at 9560726452 within 24 hours. Our team will assist you with a suitable resolution.
